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  • 5 Berkeley Bob's

    After my Camry decided to start barfing oil and smoke on 880 on Sunday, I had it towed to Berkeley Bobs so they could take a look at it. Turns out a rod had punched through the engine and they were able to determine this just by popping the hood. It would have been within their rights to charge me the $100 diagnostic fee for the news that my car is dead but they didn't. If I ever have another vehicle, this will be my shop for life.

  • 5 Berkeley Bob's

    My Lexus IS250 was making a droning noise from the driver side tire/axle area so I suspected a bearing was going out on the vehicle. I took the car into the local Lexus dealership where they confirmed the bearing issue but then came back with a litany of other problems they said required attention and a quote of over 2k to fix them. I decided to get a second opinion and after reading reviews online called Berkeley Bob's for a quote. The price for the work on the bearing and other issues was much lower than what Lexus had quoted me so I took the plunge and decided to have my car serviced outside of the dealership for the first time in 7 years of owning the car. Wouldn't you know it, Berkeley Bob's disagreed with Lexus's assessment of "necessary" repairs and we decided to replace only the bearing for $250 less than what Lexus had quoted. Bob's was able to order in the needed parts for overnight delivery and fixed my car the very next day. I'm happy to report that it has been running great ever since!Even though I was nervous about having my car serviced outside of the Lexus dealership, Colin and Sean at Berkeley Bob's helped set my mind at ease by being informative, communicating frequently, and having outstanding customer service!! I highly recommend having your vehicle serviced at Berkeley Bob's.

  • 5 Berkeley Bob's

    Berkeley Bob's is great. I always take my volvo and toyota to them. They are honest, always take the time to explain the service or repairs and rates are very reasonable. They even give you a ride to and from BART.

  • 5 Berkeley Bob's

    Shawn and Melissa are top notch, reliable and honest!!!

  • 5 Berkeley Bob's

    Bob's saved us today: it was a Friday afternoon, the car started doing something wonky (chugging), and they were still open. We called in, dropped by, and were on our way in less than an hour: Bob's replaced the very part that was causing the problem, with their customary smile. These guys are incredibly generous with their time, especially for recurring customers like us, the loyal Volvo types that are willing to endure trips to the service center for the safety and drivability of these great cars. Best Volvo place in Berkeley!

  • 4 Berkeley Bob's

    My Lexus IS250 was making a droning noise from the driver side tireaxle area so I suspected a bearing was going out on the vehicle. I took the car into the local Lexus dealership where they confirmed the bearing issue but then came back with a litany of other problems they said required attention and a quote of over 2k to fix them.I decided to get a second opinion and after reading reviews online called Berkeley Bob's for a quote. The price for the work on the bearing and other issues was much lower than what Lexus had quoted me so I took the plunge and decided to have my car serviced outside of the dealership for the first time in 7 years of owning the car.Wouldn't you know it, Berkeley Bob's disagreed with Lexus's assessment of necessary repairs and we decided to replace only the bearing for $250 less than what Lexus had quoted. Bob's was able to order in the needed parts for overnight delivery and fixed my car the very next day. I'm happy to report that it has been running great ever since!Even though I was nervous about having my car serviced outside of the Lexus dealership, Colin and Sean at Berkeley Bob's helped set my mind at ease by being informative, communicating frequently, and having outstanding customer service!!I highly recommend having your vehicle serviced at Berkeley Bob's.

  • 5 Berkeley Bob's

    Honest and reliable.

  • 5 Berkeley Bob's

    Last summer, I had to come out to the Bay Area to visit my Dad. Fortunately, I was able to borrow a car (2004 Volvo) to use during the visit from some friends who were away. Question: What's worse than having your car break down when you're away from home? Answer: Having the car you've borrowed from friends start to emit billowing clouds of smoke, and make chitty-chitty bang-bang noises when you're trying to cross the Bay Bridge two days before they're supposed to come back... eek.After being put on perma-hold at a few shops, I was lucky enough to find Bob's. Chris (the counter guy) was courteous and calm in the face of the time pressure and managed to get my car into queue for service the next day. They even gave me a ride to the place I was staying (fortunately just up the hill in Berkeley), and offered to come get me when the service was complete. Later that day, they called and told me that the repairs could be done the next day, and would be around $350. I authorized the repair over the phone after calling my local (in CT) mechanic, who told me, he'd charge me around $500 for the same repair. Next day, I picked up the car, which drove like a dream, they actually charged me slightly less than they quoted ($320) and I was able to breath a sigh of relief. I can't recommend these guys enough.Moral of the story: don't borrow your friends cars when on vacation, but if you do, and bad things happen, Bob's can help you out. My biggest regret is that they aren't here in CT.

  • 4 Berkeley Bob's

    my husband's 2005 toyota was making some screaching sounds when he would turn to the far left -- he had figured it was some belt making the sound and that it was loose and needed replacement. I made the appointment and brought it in based on reviews that I found on the Car Talk show on NPR. Most people seemed to have a positive experience. I bring the car in, they tell me about 2 hours, I walk to Berkeley Bowl for some reading and lunch, came back and they said, there's no noise... we looked and drove it around but couldn't hear anything...me: hmmm, okay... weird... so they offer to take me on a ride to listen for this sound.. the guy drives, I have the window and am trying to hear for it but it's just not there! anyway, so he says, I can replace it if you want me to but if it were my car, I wouldn't and plus, it's like $80. so I opt to not replace it and they were kind enough to put back in a part of the inner bummer that was coming off. no charge, no hassle, honest dealings. I would use them again if I had car problems.

  • 5 Berkeley Bob's

    Last month I had to come out to the Bay Area to visit my Dad. Fortunately, I was able to borrow a car 2004 Volvo to use during the visit from some friends who were away. Question: What's worse than having your car break down when you're away from home? Answer: Having the car you've borrowed from friends start to emit billowing clouds of smoke, and make chitty-chitty bang-bang noises when you're trying to cross the Bay Bridge two days before they're supposed to come back... eek.After being put on perma-hold at a few shops, I was lucky enough to find Bob's. Chris the counter guy was courteous and calm in the face of the time pressure and managed to get my car into queue for service the next day. They even gave me a ride to the place I was staying fortunately just up the hill in Berkeley, and offered to come get me when the service was complete. Later that day, they called and told me that the repairs could be done the next day, and would be around $350. I authorized the repair over the phone after calling my local in CT mechanic, who told me, he'd charge me around $500 for the same repair. Next day, I picked up the car, which drove like a dream, they actually charged me slightly less than they quoted $320 and I was able to breath a sigh of relief. I can't recommend these guys enough.Moral of the story: don't borrow your friends cars when on vacation, but if you do, and bad things happen, Bob's can help you out. My biggest regret is that they aren't here in CT.

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